Client Care

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Windtower Management takes great pride in providing the highest level of service to our owners.  We want all of our owners to have a positive experience when dealing with condominium living and condominium management.

Within this section of our website, you will find helpful information for new condo owners, information about what the board of directors are responsible for, as well as forms to arrange pre-authorized payments and to update condo owner contact info. If you have questions or concerns that are not addressed by the information on this website, please contact us and will be happy to help.

For New Owners

What is a Condominium?
It is essentially a method of ownership in real property. Each owner holds title to their individual unit and jointly a share in the common property (exterior of the individual unit). The common property is managed by the Board of Directors for the condominium corporation, who are elected by the owners at an Annual General Meeting. The Condo Corporation is created when the Condominium Plan is registered at Land Titles; each unit is registered with an individual title and shows the "unit factor" (their interest) in the common property.

What does the Board do?
The Board is charged with carrying out all of the duties of the Corporation as guided by the condominium bylaws and the Condominium corp.  They are elected by the owners. They make rules and policies to operate the site efficiently. They ensure the common areas are well maintained and are ultimately responsible for the financial operations of the corporation, including determining the operating budget and collection of contributions (Condo Fees). They enforce bylaws to ensure peaceful enjoyment of the owners. They are responsible to report to the owners at the Annual General Meeting on the year's operations.

What does Management do?
The management of the building is self-managed by a majority owned corporation of the Owners.  Management assists the Board in the operation of the entire building. The General Manager is invited to attend the Board meetings and Annual General Meetings, providing guidance and expertise to solve issues as well as plan for future needs of the corporation. Management is here to serve the Owners and as such we handle much of the administrative and financial operations of the condo corporation including preparation and storage of all relevant documents and financial information. We also ensure that your Board is operating within its' legal obligations to the owners and are compliant with the Condominium Act. We assist in maintaining the common property of the site with our own maintenance staff.

What are the Owners Responsibilities?
To know the rules and live by them. The condominium lifestyle is a great concept, but in order to be successful it is imperative that owners respect the rights of others, acceptance and abide to the rules and a spirit of cooperation.The rules you must abide by are specified in the bylaws of the Corporation and in the policies that the Board sets. Every owner and tenant should have a copy of the bylaws and know what the Corporation is responsible for, what the Owner is responsible for and what each can and cannot do. For example, exterior alterations, or changes to the common property are generally not allowed without prior written approval from the Board. Equally as important is that an Owner has a role to play in the future of the Windtower and should offer them-selves up for election or to participate in a Sub-Committee.

Arrange Pre-Authorized Payment
Pre-Authorized payment is the simplest way to pay your condo fees. Simply print and fill out our form then fax or e-mail it back to our office with a copy of a void cheque. E-mail the PAD form below directly to our accounting dept. at or fax it to us at 403-609-6666.

Condo Resources

  • Official Alberta Condominium Property Act - PDF file.
  • Official Alberta Condominium Regulations documents. Online version.
  • Click here to view a list of FAQ's maintained by Service Alberta related to the Personal Information Protection Act (PIPA).
  • The association of condominium managers of Alberta was registered as an association under The Societies Act in 1997. It is a not for profit association of business agents who act for condominium corporations as their clients and other service providers to the condominium community.  (Click Logo)
  • The Canadian Condominium Institute (CCI) leads the national condominium industry by providing education, information, awareness, and access to expertise by and for their members.

866.609.6600 403.609.6600